Order Fulfillment for Ecommerce Businesses Ready to Scale
ShipMonk integrates with your sales channels to make shipping and fulfillment stress-free, so you can focus on scalable growth.
DTC & B2B omnichannel fulfillment is
insanely complex
ShipMonk streamlines your fulfillment
operations across all channels
The problem
DTC & B2B omnichannel fulfillment
is insanely complex
The solution
ShipMonk streamlines your fulfillment operations
across all channels
4-in-1 cloud-based software
Inventory management
With ShipMonk’s inventory portal, you can kiss your cumbersome spreadsheets goodbye. Track inventory levels across multiple sales channels, identify your best selling SKUs, blacklist old SKUs, receive low stock alerts, and more. ShipMonk’s inventory system will give you complete visibility and control of your inventory.
Order management
The core of ShipMonk’s software is the order management portal. It’s where the magic of managing your customer experience happens. Our out-of-the-box integrations sync with your sales channels to eliminate manual importing of data and trigger all the necessary notifications to your end-customer. Track the status of each order from the moment they are placed to the minute they land on your customer’s doorstep.
Shipping management
Our shipping management system doesn’t end with discounted shipping rates. Our partnerships with all the major carriers combined with the transparency of ShipMonk’s software allow you to calculate real-time shipping rates, view a multitude of shipping reports on our dashboard, or export the data to a CSV to run your own reports.
Warehouse management
ShipMonk’s software is comparable to an iceberg where 90% of its mass is below the surface. Our entire operation is powered through our proprietary software, so we have full control over the features that benefit your business. What you can see is the ability to manage inventory across multiple warehouses, fulfill orders based on predefined assignment logics, request special projects, and much more.
Transparent 3PL pricing, superior 3PL service
Harvest native features like 75+ integrations, dedicated support, and discounted shipping. Pricing is customized to each brand's needs, with transparent, line-level billing so you always know what to expect.
Get the best shipping rate, every time
ShipMonk’s Virtual Carrier Network guarantees orders are delivered on time at the best rate, giving your brand’s packages the perfect mix of flexibility, adaptability, and affordability.
Fast, affordable 2-Day delivery
ShipMonk 2-day shipping drives customer loyalty, reduces cart abandonment, and puts you in a prime position to outshine competitors thanks to our eight US facilities you can quickly ship from.
MonkProtect delivery protection
Empower your business with a seamless post-purchase and returns experience. Leverage an automated claims portal, package protection, branded tracking pages, seamless integration, and more!
Customer support
When it comes to logistics, the reality is not if something happens, it’s when. There are instances out of our control, but we believe in timely and thorough support when it comes to servicing our accounts. All of our Happiness Engineers are located within our warehouses, so if something does happen they will spring out of their chair and ensure it’s taken care of.
