Ecommerce Fulfillment

You’ve done the hard part of developing your products and selling them to your customers. Now let us help you empower your growth with: omnichannel DTC selling, a suite of B2B tools to bolster your retail distribution, complete control over your inventory, and much more. ShipMonk simplifies your operations so you can focus on building a more profitable business the right way.

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3PL for ecommerce fulfillment

We pride ourselves on being the best 3PL provider for businesses that need expertise in scaling their fulfillment operations. With our global footprint of eleven 1st party, tech-enabled fulfillment centers, and industry-leading fulfillment software, we can help elevate your brand to the next level.

Fulfillment features

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Ecommerce fulfillment driven by automation & technology

Pick, pack, and ship. Our warehouses are technological marvels with the bandwidth to fulfill 100,000+ orders daily. We pair automation with our best-in-class fulfillment software to deliver lightning-speed fulfillment at the highest quality control standards, all while providing cost savings to your bottom line.

Dimensional SKU scanning

In receiving, we’ll take photos and precise measurements of every SKU, forcing strong quality control standards and optimizing shipping costs.
Storage auto slotting

ShipMonk’s app monitors SKU sales velocity and routes your inventory to optimal storage locations, increasing speed and efficiency during fulfillment.
Automation

Our fleet of automated mobile robots minimizes pick times (and cost), while speeding up fulfillment turnarounds. The result? Industry-leading accuracy.
Pick to light

Leverage our PTL tech for high-volume SKUs that require accuracy and efficiency, no matter how often you need to replenish.
Automated conveyors

Erase time lost in manual labor and quickly move your packages to their next point of attention for rapid fulfillment.
Automated sorting

Speed matters. Packages automatically sort to bins for faster carrier pickups (and faster routing to your customers).

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Worldwide fulfillment centers for savagely fast delivery

What matters most in fulfillment? Location. Location. Location. The closer you are to customers, the quicker (and cheaper) they’ll receive their orders. Shipping from multiple fulfillment centers is a game-changer for your costs, delivery speeds, and customer satisfaction. ShipMonk’s eleven 1st party fulfillment centers (from the USA, to Mexico, Canada, and the UK) can split your inventory and automatically select the warehouse that gives you the quickest turn at the best price.

Fulfillment centers

Master returns to same cost

Sometimes, the story doesn’t stop at “delivered”. ShipMonk offers a bevy of reverse logistics options to control costs and drive customer satisfaction on returned orders. Our customizable reverse logistics solutions are designed to best fit your needs and ensure that returns are neither time-consuming nor costly to aid you in providing the best possible customer experience.

Fort Lauderdale , FL Los Angeles , CA Las Vegas , NV Dallas - Fort Worth , TX Bay Shore , NY Pittston , PA Louisville , KY Prague , CZ Cheb , CZ Coalville , United Kingdom Tecate , Mexico Tijuana , Mexico Ontario , Canada

Fort Lauderdale, FL

Los Angeles, CA

Las Vegas, NV

Dallas - Fort Worth, TX

Bay Shore, NY

Pittston, PA

Louisville, KY

Prague, CZ

Cheb, CZ

Coalville, United Kingdom

Tecate, Mexico

Tijuana, Mexico

Ontario, Canada

View our Locations

The best shipping rates are with ShipMonk’s virtual carrier network

Our extensive background within the shipping industry enables us to provide elite-level service at superior rates from the world’s most reliable carriers via ShipMonk’s Virtual Carrier Network (VCN). The VCN is an advanced transportation management strategy that guarantees orders are delivered on time at the best possible rate. Including a 2-Day Shipping service enabling you to offer your customers express shipping without the cost of express shipping premiums. VCN removes the guesswork and workarounds of other 3rd party systems. Best of all? It’s native to the ShipMonk platform and implemented within a few clicks.

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A powerful software platform to manage omnichannel ecommerce

We’re tech first, and that’s what drives best-in-class fulfillment services to our clients. Our order, inventory, shipping and warehouse management systems, combined with omnichannel integrations, will help your brand save time and money.

Auto-Merge

Auto-combine unfulfilled orders for the same customer and save on fulfillment and shipping costs.
Backorder management

Erase ambiguity for your customers. Opt to wait for more inventory, split-ship, or alter the items in an order.
Branded tracking

Utilize our custom post-purchase tracking page as a place to boost brand awareness, drive promos, and repeat purchases.
Claims portal

Sometimes, ship happens. ShipMonk lets you automatically file, track and resolve claims directly in-portal.
Lot control

Trace inventory by production lots and expiration, with vision back to specific customers and deliveries.
Serialization

You’ll know exactly which unit of inventory is on your customer’s doorstep.
Integrations

Integrate ShipMonk with any of our 75+ Commerce shopping carts, marketplaces, and solution providers for seamless order, inventory, and warehouse management.

EXPLORE THE PLATFORM

Surprise & delight during unboxing

Unboxing is the critical moment. Our customizable packaging options will make your customers feel like kids on Christmas. ShipMonk prides itself on maintaining the flexibility to meet your vision, whether it be: gift messaging, promotional inserts, branded stickers, custom presentation, removing a layer of packaging, or whatever else you can dream up.
Inventory control with intelligent storage & management

Our high-powered inventory management system puts you in charge of your assets. Seamlessly add SKUs, create bundles, forecast inventory levels, and more. Within our fulfillment centers, we’ll slot each unit into its most optimal location to ensure lightning-speed execution. The best part? Unlike most 3PLs, storage is billed daily so that you only pay for the days your goods are in our fulfillment centers. We’ll make sure your goods are secured. ShipMonk locations are equipped with state-of-the-art security to control shrinkage.
Master returns to same cost

Sometimes, the story doesn’t stop at “delivered”. ShipMonk offers a bevy of reverse logistics options to control costs and drive customer satisfaction on returned orders. Our customizable reverse logistics solutions are designed to best fit your needs and ensure that returns are neither time-consuming nor costly to aid you in providing the best possible customer experience.
Best-in-class support from happiness engineers

Fulfillment, shipping, and logistics can all be very complicated, and it helps to have an expert who can show you the way. Meet our Happiness Engineers! Our team goes through extensive training on all-things-ecommerce-fulfillment to assist you with all your fulfillment needs. Think of them as your employees stationed at one of our warehouses. Whatever you need, they’ll be there for you.

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NEW FEATURE

Own the post-purchase funnel with MonkProduct

Pick. Pack. Ship. Protect. MonkProtect’s Delivery Protection, Automated Claims Portal, and Branded Tracking Page help ensure an unbeatable post-purchase experience for your customers.

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What our clients are saying about ShipMonk:

Chris V.

CEO & Founder at Fanjoy

ShipMonk has been an incredible partner and a huge asset to growing our company. With the help of personal account managers and an always available service team, orders can be shipped in a matter of minutes. With their large facilities and an exceptional team, fulfillment is easier than ever.

Taylor O.

Founder of FEAT

We’ve used multiple different fulfillment partners. There were always issues and it was always top of mind for me as a founder to check on them. ShipMonk is the first fulfillment partner I have trusted.