by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Kevin Sides EcommerceDecember 28, 2016October 22, 2021 Transitioning Your Brick-and-Mortar Shop to eCommerce If you’re considering shutting the doors to your shop and transitioning your business online, you’re not alone. In an increasingly...