Industries
Successfully funded Kickstarter & Indiegogo campaigns
Delivered to over 115 countries
#1 Amazon Best Seller
Featured on Shark Tank
After raising $1.2 million on Kickstarter, BetterBack founder Katherine Krug sought services from a well-known fulfillment company. Soon after shipping her first backer rewards, the “other” fulfillment company not only began messing up orders, even worse, they refused to take responsibility and failed to communicate their mistakes. When it came time to ship to her Indiegogo backers, Katherine knew it was time to find a better solution. Not only was ShipMonk the perfect fit for her, but we were able to offer better pricing.
In February of 2016, BetterBack was featured on ABC’s Shark Tank and received thousands of orders the weekend after the episode was first aired. With ShipMonk, fulfilling this major influx of orders was not an issue. In fact, all 8,000 orders were picked, packed and shipped the following Monday.
“ShipMonk has been absolutely incredible to work with! They are available 24/7 to answer questions and have bent over backwards to help make our customers happy. I couldn’t recommend them more highly.”
