In addition to an automated order fulfillment system that aids in scrupulous picking & packing, we have the bandwidth to fulfill up to 10,000 orders daily. We don’t believe in charging for unused services, so, with ShipMonk, you’ll only pay for what you use. That is, if you ship one product in one month, you’ll only pay the pick & pack fee for that one product. It’s that simple.
Why Choose ShipMonk?
ShipMonk is a modern, tech-enabled 3PL that empowers fast-growing ecommerce brands to expand and scale efficiently. Here’s why you should choose us over other providers.
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100% owned warehouse operations
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Guaranteed SLAs
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Transparent pricing & billing
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Designated, on-site support
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Customer-centric operations
Who we are
With over 10 years of experience, ShipMonk is a trusted leader in ecommerce fulfillment. We offer customizable fulfillment solutions with guaranteed SLAs and 99.9% order accuracy. As a customer-centric 3PL partner, we offer award-winning on-site customer support so our clients can “stress less and grow more.”
ShipMonk features
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ShipMonk features
Fulfillment centers
- 12 global locations (US, Mexico, Canada, and Europe)
- On-site fulfillment experts for quick support
- Value added services and special project capabilities
- Cutting-edge warehouse automation
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ShipMonk features
Advanced 3PL technology
- All-in-one order, inventory, transportation, and warehouse management system
- 100+ seamless ecommerce integrations
- B2B and omnichannel fulfillment visibility and reporting
- Return management and delivery protection
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ShipMonk features
Shipping advantages
- Advanced transportation management capabilities
- 2-day shipping to 100% of the continental US
- 49% average savings on UPS/FedEx 2-Day methods
- Section 321 fulfillment for reducing import duties and tariffs
Stress-Free fulfillment is only one click away!
ShipMonk vs. other options
| ShipMonk | Traditional 3PL | 4PL Provider | Regional 3PL | |
| 100% owned operations 100% owned operations | ✓ | ✓ | X | ✓ |
| Guaranteed SLAs Guaranteed SLAs, guaranteed order accuracy | ✓ | X | X | X |
| Fully-owned technology 4-in-1 proprietary technology (WMS, OMS, IMS, TMS) | ✓ | X | X | X |
| Global operations Global operations with fulfillment centers across US, CA, MX, EU | ✓ | ✓ | ✓ | X |
| Section 321 Crossborder capabilities, duty-free import with Section 321 | ✓ | ✓ | ✓ | X |
| 2-day shipping 2-day shipping across continental US (multi-node) | ✓ | ✓ | ✓ | X |
| Stable, profitable Stable, profitable business | ✓ | ✓ | - | ✓ |
| No annual contracts No minimum caps on order volumes, no annual contracts | ✓ | X | - | - |
| Value-added services Value-added services (kitting, custom packaging, etc.) | ✓ | - | - | ✓ |
| Agile processes Modern 3PL with agile operations, customized scalable model | ✓ | X | ✓ | X |
| Transparent pricing Transparent pricing and billing | ✓ | X | - | X |
| On-site customer support On-site customer support, dedicated account managers | ✓ | - | X | ✓ |
ShipMonk is a reliable 3PL for ecommerce, B2B/retail, and omnichannel fulfillment. Our global network of fulfillment centers, exclusively owned and operated by our teams, are enhanced by state-of-the-art automation. With award-winning customer service and proprietary, industry-leading 3PL technology, we offer the best aspects of our competition without any of the drawbacks. But let’s look at your other options anyway.
A more recent player in the fulfillment space is the “Modern 4PL.” These companies are characterized by their tech-focused models and expansive networks of mixed 1st and 3rd-party fulfillment centers. They offer their customers elite technological capabilities and the ability to scale rapidly. However, the scalability provided by the “Modern 4PLs” large networks of affiliated warehouses is often outweighed by their lack of quality control, the inconsistency of service, and lack of accountability when something inevitably goes wrong due to “Modern 4PLs” not having complete control over their warehouses.
Another common fulfillment option is to utilize smaller, more regional 3PLs or fulfillment by brand suppliers. These options commonly offer customization capabilities and high-touch support due to smaller footprints and fewer clients. Still, their smaller size means that scaling your business with them can be painful as they typically cannot offer deep discounts on shipping rates; additionally, their limited networks mean that you’re often stuck with a single location from which to fulfill your orders.
See why growing brands work with ShipMonk
Dave Vandenabeele
Vice President, 4ocean
“Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4Ocean. We’ve been consistently impressed with their dedication and expertise, which have significantly contributed to our operations.”
Jason Welsh
Sr. Fulfillment Manager, Dr. Squatch
“As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve with us. They worked hard to assign the right people to our account, which has made all the difference. We know that our brand is in good hands.”
Will McGinn
COO & Co-Founder
“ShipMonk’s Client Experience Team takes the time to walk you through all charges and fees on your monthly billing so you’re fully aware of your finances. The transparency eliminates any confusion and allows us to understand how we can better reduce our monthly costs.”
Dorian Wagner
Founder, CatLadyBox
“ShipMonk has helped us grow in ways that would never be possible without their help. Their expertise in every step of the fulfillment process – from inventory management to packaging and shipping – has been, and continues to be, invaluable.”
Khadija Luis
Founder/Owner/AMBR
“The Onboarding Team made my first experience with ShipMonk the most pleasant one ever. I want to express my heartfelt gratitude to everyone in this company. The Onboarding Associates make everything so easy. They walk you through every step with a smile and a level of professionalism I have never seen before.”
Nicholas Galekovic
Founder, Beard King
“I love ShipMonk’s UI design and functionality. My favorite feature is the ability to quickly see inventory values at any point in time. I’ve referred several friends to ShipMonk. The reason is because I only refer people to the vendors and people that I would trust with my own business.”
Peter B. Lee
President & CEO, Saranghae
“ShipMonk has helped us get better at what we do — we’ve seen immediate, tangible benefits. I would absolutely recommend ShipMonk to others with absolute confidence.”
Get a personalized quote
ShipMonk helps fast-growing ecommerce brands scale efficiently. Unlike traditional 3PLs, we prioritize agile operations and fulfillment, and unlike 4PLs, we offer personalized, on-the-ground support.