Power Your Ecommerce Growth
ShipMonk's 3PL Solutions
Running a successful DTC ecommerce business is a wild ride! From managing inventory and processing orders to handling shipping and returns, there’s a lot to juggle. Drowning in the details? That’s where ShipMonk comes in. We’re a leading 3PL provider offering comprehensive ecommerce fulfillment solutions designed to help scaling brands like yours optimize operations and explode your growth. We take the stress out of fulfillment so you can focus on building your brand and connecting with your customers.
Trusted by brands that are scaling with ease
What is 3PL fulfillment?
3PL fulfillment means outsourcing your ecommerce logistics operations to a specialized provider like ShipMonk. We handle everything from warehousing and inventory management to picking, packing, and shipping your orders. Think of us as your dedicated fulfillment team, working behind the scenes to keep your customers happy and your business booming.
Strategic locations. Optimized delivery. Maximum growth.
Global fulfillment network for the fastest-click-to-delivery
ShipMonk’s global fulfillment network puts your inventory closer to your customers. With strategically located warehouses in the US, Canada, Mexico, the U.K., and Mainland Europe, we can split your inventory and automatically select the optimal shipping location for every order. This means faster delivery, reduced shipping costs, and happier customers. We’re everywhere you need to be.
Save time and money with ShipMonk
Virtual Carrier Network
ShipMonk’s Virtual Carrier Network (VCN) gives you access to the best shipping rates in the industry. Our deep relationships with top carriers and advanced technology ensure your orders are delivered on time and at the lowest possible cost. Plus, offer your customers 2-day shipping without the hefty price tag! We’re saving you money on shipping.
One platform, total fulfillment control
Omnichannel ecommerce management
We’re a tech-first company, and our platform is designed to empower your omnichannel success. Our custom warehouse management system (WMS), intelligent inventory management system (IMS) and order management system (OMS) work together to streamline your operations, providing you with the tools you need to manage inventory, track orders, optimize shipping, and integrate seamlessly with all your sales channels. Our proprietary technology puts you in control.
Auto-merge
Auto-combine unfulfilled orders for the same customer and save on fulfillment and shipping costs.
Backorder management
Erase ambiguity for your customers. Opt to wait for more inventory, split-ship, or alter the items in an order.
Branded tracking
Utilize our custom post-purchase tracking page as a place to boost brand awareness, drive promos, and repeat purchases.
Claims portal
Sometimes, ship happens. ShipMonk lets you automatically file, track and resolve claims directly in-portal.
Lot control
Trace inventory by production lots and expiration, with vision back to specific customers and deliveries.
Serialization
You’ll know exactly which unit of inventory is on your customer’s doorstep.
In-app batching
Create each unique box as a batch within the ShipMonk platform and assign orders to each batch.
Integrations
Integrate ShipMonk with any of our 100+ ecommerce shopping carts, marketplaces, and solution providers.
Power up your fulfillment with ShipMonk
Maximize efficiency with smart automation
Scale your fulfillment with automation & technology
ShipMonk’s state-of-the-art fulfillment centers are designed for speed and efficiency. Our advanced automation and proprietary software work together seamlessly to process 100,000+ orders daily, ensuring lightning-fast fulfillment and exceptional accuracy. We’re talking serious fulfillment power!
Here's what you get:
Dimensional SKU scanning
Our advanced dimensional scanning process captures detailed product information – weight, dimensions, and even photos. This data isn’t just stored; it’s used to optimize packaging, calculate accurate shipping rates, and improve overall fulfillment efficiency.
Smart storage auto slotting
ShipMonk’s intelligent auto-slotting optimizes storage by continuously monitoring SKU velocity and routing inventory to the most efficient warehouse locations—ensuring faster picking and packing.
Automation
ShipMonk’s automated mobile robots are revolutionizing fulfillment. These tireless robots minimize pick times, speed up order processing, and ensure industry-leading accuracy. The result? Faster fulfillment, reduced costs, and happier customers.
Pick-to-light
ShipMonk’s pick-to-light technology streamlines your high-volume fulfillment. Our system uses LED lights to guide pickers to the exact location of each item, ensuring accuracy and efficiency, even with frequent replenishment.
Automated conveyors
Our fulfillment centers are equipped with state-of-the-art conveyor systems that optimize the flow of goods. From receiving to shipping, your products are transported quickly and efficiently, minimizing delays and maximizing productivity.
Automated sorting
ShipMonk’s automated sorting system accelerates your fulfillment. Packages are automatically sorted and routed to the correct bins for carrier pickup, ensuring faster processing and quicker delivery to your customers.
Power up your fulfillment with ShipMonk
Take your brand beyond the box
Unforgettable unboxing experiences
Turn unboxing into a memorable experience. ShipMonk offers a wide range of custom packaging options to delight your customers and reinforce your brand. From gift messaging and promotional inserts to branded stickers and unique presentation, we’ll help you create an unboxing that wows. Make a lasting impression.
Simplify returns, maximize satisfaction
Hassle-free returns
Don’t let returns become a burden. ShipMonk’s customizable reverse logistics solutions streamline the process, reduce costs, and ensure a positive experience for your customers. We offer a variety of options to fit your specific needs, including prepaid return labels, automated processing, and detailed reporting. Make returns a breeze.
Deliver peace of mind
Pick, pack, ship, protect
ShipMonk goes beyond delivery. With MonkProtect™, you can offer your customers delivery protection, an automated claims portal, and a branded tracking page—all designed to build trust and boost satisfaction.
Global scale. BOOM.
Mom and pop support at a global scale
At ShipMonk, you’re never alone. Our dedicated Happiness Engineers are fulfillment experts who are passionate about helping you succeed. They’ll guide you through every step of the process, answer your questions, and provide proactive support to ensure a smooth and stress-free experience. We’re here to champion your success. And remember, you get mom & pop support at a global scale.
Fueling growth for scaling brands
See why high-volume omnichannel brands trust ShipMonk
“Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4Ocean. We’ve been consistently impressed with their dedication and expertise, which have significantly contributed to our operations.”
Dave Vandenabeele
Vice President, 4Ocean
“As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve with us. They worked hard to assign the right people to our account, which has made all the difference. We know that our brand is in good hands.”
Jason Welsh
Sr. Fulfillment Manager, Dr. Squatch
“ShipMonk’s Client Experience Team takes the time to walk you through all charges and fees on your monthly billing so you’re fully aware of your finances. The transparency eliminates any confusion and allows us to understand how we can better reduce our monthly costs.”
Will McGinn
COO & Co-Founder
“The Onboarding Team made my first experience with ShipMonk the most pleasant one ever. I want to express my heartfelt gratitude to everyone in this company. The Onboarding Associates make everything so easy. They walk you through every step with a smile and a level of professionalism I have never seen before.”
Khadija Luis
Founder/Owner/AMBR
“ShipMonk has helped us get better at what we do — we’ve seen immediate, tangible benefits. I would absolutely recommend ShipMonk to others with absolute confidence.”
Peter B. Lee
President & CEO, Saranghae
Recognized by leaders. Loved by customers.
