Beyond Fulfillment
ShipMonk's Customization Options
In today’s competitive ecommerce landscape, a memorable brand experience isn’t just nice—it’s essential. It’s the key to turning one-time buyers into raving fans. ShipMonk’s Customization Suite empowers high-growth brands like yours to elevate the unboxing experience and forge lasting connections with your customers. We help you go beyond the box and create something truly special.

Trusted by leading brands to deliver memorable experiences







Take your brand beyond the box
Unforgettable packaging, unmatched customer experience
Ditch the boring brown boxes! Work with our team to design branded boxes, inserts, and other custom packaging elements that scream your brand identity. Make every delivery a brand experience.
Branded packaging
Brand your shipments: use your packaging or our standard boxes for a unified customer experience.
Marketing inserts
Include promotional materials, personalized notes, or exclusive offers within your shipments to boost engagement and encourage repeat purchases. It’s like a mini-marketing campaign in every box.
Gift notes
Offer customers the option to add a personalized gift message to their orders. Add a thoughtful touch that makes every gift extra special.
Kitting and bundling
Create unique product bundles and kits to increase average order value and cater to specific customer needs. Offer your customers something unique and watch your sales soar.
Start customizing your shipments today
Why choose ShipMonk's customization suite?
Scale with ease
Boost brand loyalty
Increase customer lifetime value
Drive repeat purchases and higher average order values with personalized touches and targeted promotions. Turn customers into advocates.
Streamline operations
Integrate customization seamlessly into your fulfillment workflow with our intuitive platform and dedicated support team. We make it easy.
Fueling growth for scaling brands
Why thousands of high-volume brands choose ShipMonk
“Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4Ocean. We’ve been consistently impressed with their dedication and expertise, which have significantly contributed to our operations.”
Dave Vandenabeele
Vice President, 4Ocean
“As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve with us. They worked hard to assign the right people to our account, which has made all the difference. We know that our brand is in good hands.”
Jason Welsh
Sr. Fulfillment Manager, Dr. Squatch
“ShipMonk’s Client Experience Team takes the time to walk you through all charges and fees on your monthly billing so you’re fully aware of your finances. The transparency eliminates any confusion and allows us to understand how we can better reduce our monthly costs.”
Will McGinn
COO & Co-Founder
“The Onboarding Team made my first experience with ShipMonk the most pleasant one ever. I want to express my heartfelt gratitude to everyone in this company. The Onboarding Associates make everything so easy. They walk you through every step with a smile and a level of professionalism I have never seen before.”
Khadija Luis
Founder/Owner/AMBR
“ShipMonk has helped us get better at what we do — we’ve seen immediate, tangible benefits. I would absolutely recommend ShipMonk to others with absolute confidence.”
Peter B. Lee
President & CEO, Saranghae
Why choose ShipMonk for customization?
Global reach
Expand your reach with international fulfillment capabilities and our network of strategically located fulfillment centers. Go global with confidence.
Technology-driven solutions
Leverage our advanced technology platform for real-time inventory visibility, order management, and insightful analytics. Stay in control.
Dedicated support
Partner with a team of experts who are passionate about your success and provide personalized support every step of the way. We’re your partners in growth.
Flexible and scalable solutions
Tailor our services to meet your unique business needs as you grow and evolve. We adapt to your needs. And remember, you get mom & pop support at a global scale with ShipMonk.