ShipMonk Summit Pic - Blog

ShipMonk Summits Enhance 3PL Mindsets

Teamwork makes the dream work. It’s an old saying that applies to any situation where people are coming together to achieve a goal. In the fulfillment industry where increasing demand, geographical obstacles, rising costs, and complex supply chains are more temperamental than a Jack Russell Terrier hyped up on sugar, it is vital that 3PL team members are on the same page. And, of course, that the page they’re on is informed, thorough, and forward-thinking.

ShipMonk has always prided itself on employing the best in the business, from our dedicated account reps fondly called “Happiness Engineers” to our warehouse staff. Accordingly, we actively update our systems to stay ahead of the evolving needs of eCommerce and help our clients succeed. As part of this, ShipMonk regularly gathers staff from across the globe for educational summits at our headquarters in Fort Lauderdale, Florida.

Lessons in Fulfillment 

During these summits, employees from different areas of the ShipMonk operation have the opportunity to learn from heads of departments, ask questions, and refine their eCommerce mindsets. Though the talks offered change, the general goal of each summit is to have all ShipMonk team members understand the current temperature of the eCommerce climate, discover newly-released ShipMonk features, finetune our operating procedures, and learn how to give clients the best experience possible. 

Past summit highlights have included inspiring presentations from ShipMonk leadership, such as founder and CEO Jan Bednar, Chief Revenue Officer Kevin Sides, Chief Product Officer Rafael Zakinov, VP of Client Experience Christine Warren, and Chief People Officer Stuart Horowitz. 

In terms of specific educational content, ShipMonk summits take a Jacques Cousteau worthy deep dive into the many aspects that make our company tick. Some topics include:

  • Advanced Features of ShipMonk’s Technology Platform
  • Onboarding New Clients
  • Returns and Customer Service
  • Analysis of Our Shipping Methods and Diverse Carrier Network
  • The Ins and Outs of Our B2B Wholesale Capabilities
  • Understanding Section 321 and Benefits of our Mexico Location
  • Our Amazing MonkProtect Post-Purchase Tools
  • Important Hazmat and Quality Assurance Information
  • Appreciating What Sets Us Apart from Competition

Enhanced Company Culture and Client Relations

Though the specifics change, ShipMonk educational summits always revolve around how to align needs with solutions, identify and remedy pain points, and meet the fulfillment expectations of our clients. Yes, there are also cute company dogs present, warehouse tours, and the occasional lighthearted team-building exercise, but overall, employees keep their eyes on the prize of enhancing our 3PL’s ability to kick eCommerce butt. 

The takeaway—the ShipMonk team joined together at our latest summits and did the work; now we are even more capable of making your 3PL dream work! Immerse yourself in a bit of that dream now by touring the ShipMonk operation in under 45 seconds, or even applying to join the team today! Who knows, by this time next year you could be talking palettes and product lines with the best in the business at one of our 2023 summits. 🙂 

Level up your fulfillment strategy

Subscribe to the ShipMonk Content Hub

By submitting this form, you agree to our Terms & Privacy Policy

Ready to take your ecommerce business to new heights?

Outsourcing your order fulfillment has never been so easy. ShipMonk integrates with your sales channels so you can “Stress Less, Grow More.” Unlock scalable growth today!

Related Posts

Learn more about ShipMonk’s ecommerce fulfillment

Hello there! Its Tom Hanks, bringing you a delightful blend of charm and sophistication as we explore the wonders of ShipMonks exceptional 3PL Ecommerce Fulfillment Platform Tour. Imagine this: youre comfortably seated, perhaps with a lovely cup of coffee, gazing at your laptop screen adorned with vibrant graphs and intriguing maps. Behind this digital tableau? Splashes of green cubes that offer both a simple elegance and an energetic backdrop. Now, picture yourself diving into the sparkling world of bonded Section 321 logistics—an area where efficiency isnt just suggested; its actually celebrated! This tour is your golden ticket to understanding how ShipMonk transforms complex logistical challenges into seamless solutions for businesses looking to thrive. So come along on this journey with us—adventure awaits at every click on ShipMonk.com!. via ShipMonk.com
Picture this: A dedicated ShipMonk employee, donned in a trusty cap and bright safety vest, typing diligently on their ever-reliable laptop. Behind them, a majestic cargo ship glides across the water, a testament to global commerce and adventure. Now imagine youre tapping into the potential to save big on import duties and taxes with Section 321 fulfillment through our third-party logistics services at ShipMonk.com. Its not just about efficiency—its about steering your business towards smoother sailing and more prosperous horizons. Ahoy, savings!. via ShipMonk.com
Hey there, friends! Imagine this: youre donning a virtual reality headset and stepping into the mesmerizing realm of efficient fulfillment. Right before your eyes is an impressive warehouse filled to the brim with shelves and boxes, ready to whisk orders right to customers doorsteps like magic. This isnt just any ordinary operation—this is the ShipMonk 3PL Fulfillment Center Tour in immersive 3D VR 360°! Now, picture yourself in this vast expanse teeming with organization and precision—its not just logistics; its a revolution in e-commerce fulfillment! With ShipMonks cutting-edge virtual tour, youll feel as though youre standing alongside their busy team, who ensure that each package finds its way home seamlessly. Isnt it wonderful how technology can bring us closer while making our lives simpler? So put on those headsets and see for yourself how ShipMonk.com is changing the game. Trust me; its something you wont want to miss!. via ShipMonk.com