by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Geanna C. EcommerceJanuary 11, 2023June 5, 2023 Ecommerce Terms: A-Z Glossary PART 1 What a time to be alive! Business is booming and ever-evolving. The ecommerce industry specifically continues to grow in terms...
by Cathy O. EcommerceDecember 22, 2022May 22, 2023 Everything You Need to Know About Direct Fulfillment When you’re first starting an ecommerce business, packing and shipping your products is the easy part, after you’ve done all...
by Geanna C. AwardsNovember 16, 2022November 30, 2022 ShipMonk Ranks No. 44 on Deloitte’s 2022 Fastest-Growing Technology Companies List It’s not just the holiday season; for ShipMonk it’s also awards season! This just in: ShipMonk ranks No. 44 on...
by Geanna C. EcommerceNovember 15, 2022June 15, 2023 What Are Shipping Zones? There are many noteworthy zones—the Danger Zone, the Twilight Zone—but you didn’t come to a 3PL blog to talk Kenny...
by Bea Tanese EcommerceNovember 14, 2022March 6, 2023 Black Friday & Cyber Monday Prep: A Checklist for Ecommerce Business Owners Cool weather, Lifetime movies, and pumpkin spice. For some, these are the harbingers of the holiday season — a magical...
by Geanna C. EcommerceOctober 17, 2022June 15, 2023 What is a 3PL? How Third-Party Logistics Providers Benefit Ecommerce Brands 3PL—a simple abbreviation for one of the most complex, integrated, helpful entities operating in the ecommerce landscape. 3PL stands for...
by Geanna C. EcommerceSeptember 15, 2022September 15, 2022 What is eCommerce Order Fulfillment? Fulfillment means different things to different people. To a pastry chef, seeing a souffle rise in the oven is fulfillment....
by Geanna C. EcommerceSeptember 12, 2022September 9, 2022 Shipping Labels for eCommerce Orders If the greatest chef of all time cooks the greatest steak of all time it hardly matters if that meat...
by Geanna C. EcommerceAugust 22, 2022August 22, 2022 What is a SKU? 3PL Advice for eCommerce Inventory Management In our eCommerce fulfillment blog we sometimes highlight industry jargon that’s essential for every entrepreneur. Today, we’re talking about SKUs,...
by Geanna C. AwardsAugust 16, 2022August 19, 2022 ShipMonk Lands on Inc. 5000 List for Top US Private Companies for 5th Consecutive Year They say third time’s a charm, but when you always have your head in the game, who needs charm? Today...