by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Geanna C. EcommerceAugust 15, 2022August 15, 2022 Shipping Heavy Items: Costs, Services, & Solutions If your eCommerce business sells lanyard bracelets or fuzzy socks, shipping costs and shipping processes are easier than, say, if...
by Cathy O. EcommerceAugust 8, 2022August 8, 2022 Merchandise Inventory Tracking and Accounting Any company that sells a product carries merchandise inventory with costs that need to be tracked. Not only will tracking...
by Bea Tanese EcommerceAugust 4, 2022June 30, 2023 What is DDP Shipping and Why Do eCommerce Businesses Need It? So a customer has just ordered one of your awesome products. Even better—they’ve ordered a bunch of your awesome products....
by Bea Tanese EcommerceAugust 3, 2022August 3, 2022 What is a Logistics Service Provider? Behind every hero is a sidekick who helps guide them to success. Batman had Robin, Simon had Garfunkel, Hercules had...
by Geanna C. EcommerceAugust 1, 2022August 1, 2022 What is Order Management? When eCommerce businesses start out, every new order is an exciting occasion that you personally, or your small staff, can...
by Geanna C. EcommerceJuly 25, 2022July 25, 2022 Warehousing Solutions Explained In 1989, Kevin Costner’s character heard a mysterious voice say: “If you build it, they will come.” In this competitive...
by Cathy O. EcommerceJuly 13, 2022July 25, 2022 What is Flat Rate Shipping for eCommerce Brands? For eCommerce direct-to-consumer (DTC) brands, calculating shipping costs can be a headache. There are so many variables at play that...
by Cathy O. EcommerceJuly 7, 2022July 25, 2022 What is Minimum Order Quantity and Should My eCommerce Business Set One? As online shoppers, we see examples of minimum order quantity everywhere. It’s that pop-up in your shopping cart that says,...
by Geanna C. EcommerceJuly 5, 2022July 25, 2022 Benefits of Working with a Technology-Forward 3PL Fulfillment Company In order to keep up with growing eCommerce orders, follow through on the promise of speedy shipping, adapt to the...
by Geanna C. EcommerceJune 23, 2022July 25, 2022 What is Dunnage? Growing up, learning new vocabulary words is a common to-do. Maybe you print them on flashcards; perhaps you write them...