by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Kevin Sides FulfillmentJuly 13, 2017December 1, 2021 9 Signs You’re Ready to Outsource Fulfillment Before we delve into the key points, I feel I should preface the fact that outsourcing fulfillment isn’t for everyone....
ShipMonk OtherDecember 30, 2016February 1, 2022 ShipMonk’s Tech Stack We’re often asked, “How do you guys at ShipMonk keep track of everything? Warehouse operations and software development is one...
by Kevin Sides InternationalJuly 21, 2016July 18, 2022 Going Global: 5 Tips to Sell to International Customers Let’s be honest. While there is more than enough retail pie to go around, most of it is located overseas....