by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Geanna C. Company CultureFebruary 1, 2024August 1, 2024 Thank You Thursday Shout Outs – January ShipMonk is privileged to have a lot of hard-working, incredible team members at all our state-of-the-art locations. We love showing...
by Geanna C. EcommerceJanuary 31, 2024January 31, 2024 Everything to Know about Ecommerce Data Security Every ecommerce business that becomes a ShipMonk 3PL client is a priority. And every aspect of those brands is under...
by Geanna C. EcommerceJanuary 29, 2024January 29, 2024 Resolving Ecommerce Shipping Claims Each time a customer makes a purchase from your ecommerce brand they are giving you two things. The first is...
by Cathy O. EcommerceJanuary 26, 2024January 18, 2024 Hazmat Products Shipping Tutorial for Ecommerce Businesses Is your ecommerce merchandise considered hazardous materials? You are about to find out what that means, and how it might...
by Cathy O. EcommerceJanuary 19, 2024January 18, 2024 Ecommerce Shopping Carts vs. Ecommerce Marketplaces So, you want to start an ecommerce business. Should you build your own online store, or sell your products on...
by Cathy O. Industry InsightsJanuary 16, 2024January 16, 2024 Pros and Cons of Perpetual Inventory Systems Is your ecommerce business growing so quickly that you’re having trouble keeping products in stock? Are you experiencing frequent inventory...
by Cathy O. EcommerceJanuary 11, 2024May 20, 2024 Prevent Returns from Hurting Your Brand ‘Tis the season for processing ecommerce returns. This can be a letdown after the excitement of the holiday shopping season,...
by Cathy O. EcommerceJanuary 10, 2024March 29, 2024 Section 321 Fulfillment: Is it Right for You? Maybe you’ve already heard of Section 321 or maybe you’re hearing about it now for the first time, but we’re...
by Cathy O. OtherJanuary 9, 2024January 8, 2024 Top Ecommerce Trends for 2024 We can’t predict when joggers will go out of style (never, we hope) but we are pretty good at predicting...
by Geanna C. EcommerceJanuary 8, 2024January 8, 2024 FDA Registration for Fulfillment Centers If you live in the United States, you’ve encountered FDA labels. They’re everywhere from the milk you buy in the...