by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Cathy O. EcommerceNovember 30, 2023November 22, 2023 Top Ecommerce Metrics to Track When you’re driving a car down the road, you have to keep your eye on a few things: how much...
by Cathy O. EcommerceNovember 16, 2023February 3, 2024 What are Omnichannel Fulfillment Services? You’ve undoubtedly heard the words omnichannel and multichannel thrown around liberally in the ecommerce arena, but what do they actually...
by Geanna C. EcommerceNovember 13, 2023November 10, 2023 7 Pillars of Strong 3PL Software Ecommerce order fulfillment requires a wide array of supply chain entities, operations staff, and detailed systems to come together. In...
by Geanna C. Company CultureNovember 2, 2023November 1, 2023 Thank You Thursday Shout Outs – October ShipMonk is privileged to have a lot of hard-working, incredible team members at all our state-of-the-art locations. We love showing...
by Cathy O. EcommerceOctober 30, 2023October 27, 2023 3PL Fulfillment Versus In-House Fulfillment One of the biggest decisions you have to make as a new ecommerce business is how you’re going to fulfill...
by Geanna C. EcommerceOctober 24, 2023October 24, 2023 How Small Ecommerce Brands Compete with Big Ecommerce Brands Competition—it can be a great thing that pushes us to be our best, but it can also be terribly stressful...
by Geanna C. EcommerceOctober 17, 2023October 16, 2023 Peak Season Prep: Overcoming Inventory Challenges Managing inventory is a pivotal part of peak season for every ecommerce store, regardless of size or industry. You want...
by Cathy O. EcommerceOctober 12, 2023October 9, 2023 Peak Season Prep: 12 Mistakes to Avoid It’s crunch time! E-tailers and ecommerce brands are heading into the holiday season and we cannot stress enough the importance...
by Geanna C. EcommerceOctober 10, 2023October 9, 2023 Peak Season Prep: Solutions for a Successful Q4 Glass slippers. Jeans. Winter hats. There are a million products that are not one size fits all. That means consumers...
by Geanna C. Company CultureOctober 5, 2023October 5, 2023 Thank You Thursday Shout Outs – September ShipMonk is privileged to have a lot of hard-working, incredible team members at all our state-of-the-art locations. We love showing...