by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Cathy O. EcommerceOctober 4, 2023October 2, 2023 Choosing Your Freight Shipping Method: Air, Land, or Sea Shipping is complicated. That’s why they call it logistics. Unfortunately, logistics can’t be avoided if you’re an ecommerce brand owner....
by Cathy O. EcommerceOctober 3, 2023October 2, 2023 Peak Season Prep: Reduce Ecommerce Shipping Costs As we move into the busiest time of year for ecommerce businesses, the specter of sky-high shipping costs is still...
by Geanna C. EcommerceSeptember 28, 2023September 23, 2023 Secrets to Successfully Outsourcing Order Fulfillment You’ve decided to outsource. Amazing! Before you take that next step in your entrepreneurial journey, you’ll want to do your...
by Cathy O. EcommerceSeptember 26, 2023September 30, 2024 Mobile Commerce for Ecommerce Brands You may not have ever used the term m-commerce, but most of us have engaged in the activity for years....
by Geanna C. EcommerceSeptember 20, 2023September 13, 2023 Simple Ecommerce Shipping Solutions With so many literal and figurative moving parts to factor into your shipping strategy, it can be a lot for...
by Cathy O. EcommerceSeptember 18, 2023September 13, 2023 Ecommerce Customer Acquisition Tips & Tactics The hardest part about launching an ecommerce business is … what? Developing your products? Building your website? Inventory management? Order...
by Cathy O. EcommerceSeptember 14, 2023September 9, 2023 Benefits of a Multichannel Ecommerce Sales Strategy We don’t need to tell you that today’s shoppers expect to find what they want online. They’re browsing on mobile...
by Cathy O. EcommerceSeptember 12, 2023September 9, 2023 Crowdfunding for Ecommerce Brands You have a great idea, but no money to fund its development or build a business. You’re too small and...
by Geanna C. Company CultureSeptember 8, 2023September 8, 2023 Thank You Thursday Shout Outs – August ShipMonk is privileged to have a lot of hard-working, incredible team members at all our state-of-the-art locations. We love showing...
by Geanna C. EcommerceSeptember 6, 2023August 4, 2023 8 Ways to Offer Affordable Free Shipping Offering free shipping is a huge value proposition to customers that can boost your brand when applied strategically. The positives:...