by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Kevin Sides FulfillmentDecember 24, 2018October 22, 2021 What Is Dropshipping and Is It Best for Your Business? For online retailers, there are a multitude of options for fulfilling orders. If you’re new to selling products online (or...
by Kevin Sides FulfillmentDecember 17, 2018October 22, 2021 Choosing the Location of Your Fulfillment Warehouse When working with a fulfillment center, choosing a fulfillment warehouse in a strategic location is key. For new brands and...
by Kevin Sides ShippingDecember 10, 2018October 22, 2021 Why Shipping Is the Biggest Factor in the Customer Loyalty Loop Most retailers are very familiar with the first half of the buyer’s journey: the consumer becomes aware of a problem,...
by Kevin Sides FulfillmentNovember 20, 2018July 15, 2022 Order Fulfillment: What It Is and Why Getting It Right Is Essential for Your Business Shipping customers’ orders accurately can be challenging. There are many steps in the supply chain journey, and each carries the...
by Kevin Sides ShippingApril 10, 2018October 22, 2021 How to Improve Shipping Speed in eCommerce When you own an eCommerce company, one of the last things you’ll want to typically think about is logistics. Nowadays,...
by Augustin Kennady OtherOctober 30, 2017June 5, 2023 The Ultimate Kickstarter Fulfillment Guide So you’ve decided to take the plunge and participate in what millions of entrepreneurs have discovered to be one of...
by Augustin Kennady InternationalSeptember 21, 2017February 1, 2022 How to Import Products from China You finally took the plunge and decided to start your own eCommerce business! Congratulations. Furthermore, you decided to maximize your...
by Kevin Sides FulfillmentSeptember 18, 2017June 5, 2023 The Definitive Guide to Warehousing and Fulfillment Most business owners love the process of creating products. Many business owners even enjoy marketing and selling their products. But,...
by Kevin Sides OtherSeptember 12, 2017October 22, 2021 What Is Amazon FBA? You can imagine the benefits of having the world’s largest online retailer list, ship, and manage your product. Fulfillment by...
by Kevin Sides EcommerceAugust 10, 2017February 1, 2022 Contextual Commerce: How Small Brands Can Compete What is contextual commerce? While the term contextual commerce has become more popular recently, the concept it describes is not...