by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Geanna C. EcommerceApril 30, 2024June 17, 2024 Must-Have Features for Ecommerce Software Every ecommerce store relies on an assortment of vital components to survive and thrive, but ecommerce software is the heart...
by Geanna C. EcommerceApril 25, 2024June 17, 2024 The Details of Last-Mile Delivery When a marathon runner realizes he or she is entering the last mile of a race, the result is joy;...
by Cathy O. Company CultureApril 23, 2024June 17, 2024 Sustainability Strategies & Tactics for Ecommerce Brand We all want to be one of the cool kids — you know, the sustainable brands that are always doing...
by Geanna C. EcommerceApril 22, 2024June 17, 2024 How to be an Eco-Friendly Ecommerce Brand Sometimes there’s a stigma that a business has to choose between making money and doing what’s right. Which means in...
by Cathy O. Company CultureApril 19, 2024June 17, 2024 Reasons & Ways to Embrace Eco-friendly Packaging In a recent blog post, we discussed the environmental cost of ecommerce and ways to offset it. Packaging, as we...
by Cathy O. EcommerceApril 17, 2024June 17, 2024 Offsetting the Environmental Cost of Ecommerce Back in the early 2000s, when gas prices were climbing to never-before-seen heights, ecommerce was billed as eco-friendly when compared...
by Cathy O. EcommerceApril 16, 2024June 17, 2024 How to Protect Ecommerce Customers from Fraud Ecommerce fraud is big business for cyber criminals, and a big problem for ecommerce businesses. In 2023 alone, ecommerce fraud...
by Cathy O. EcommerceApril 11, 2024June 17, 2024 Internet Sales Tax Tips for Ecommerce Stores April is tax time, which makes this a good time to bring up the topic of ecommerce sales tax. In...
by Geanna C. EcommerceApril 8, 2024June 17, 2024 Section 321 Fulfillment Service FAQs Ecommerce entrepreneurs always have growth in mind; it drives their choices, visions, and budgets in all aspects of business. As...
by Cathy O. EcommerceApril 5, 2024June 17, 2024 Maximize Ecommerce Supplier Relationships When was the last time you thought about your business’ relationship with its suppliers? Was it the last time you...