Hear What Our Clients Are Saying
At ShipMonk, we handle the logistics so entrepreneurs can focus on growth. But don’t just take our word for it—here’s how our customers have scaled, succeeded, and delighted their own clients with our help.
See why growing brands work with ShipMonk
“Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4Ocean. We’ve been consistently impressed with their dedication and expertise, which have significantly contributed to our operations.”
“As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve with us. They worked hard to assign the right people to our account, which has made all the difference. We know that our brand is in good hands.”
“ShipMonk has helped us grow in ways that would never be possible without their help. Their expertise in every step of the fulfillment process – from inventory management to packaging and shipping – has been, and continues to be, invaluable.”
More voices from thriving brands
“We’re especially thankful for progressive partners like ShipMonk who take the time to learn and invest in helping us grow our business. Our partnership over the last 2 years has developed into a meaningful relationship that we can count on. The team cares and truly rises to the occasion when needed! Migrating to a 3PL was a growth goal Kush Queen had in 2022. We were investing in new customer acquisition strategies and preparing for growth which required a fulfillment partner that would extend our shipping capabilities to 24/7/365 operations. Since moving all DTC shipments to ShipMonk we can continuously scale order volume and focus on growth we know we can support with time and resources.”
“Working with ShipMonk has been an absolute pleasure. The exceptional support and hard work of our account managers have been invaluable to our team at 4Ocean. We’ve been consistently impressed with their dedication and expertise, which have significantly contributed to our operations.”
“ShipMonk’s partnership has been instrumental in our expansion into the American market. By strategically placing warehouses across the US, they’ve enabled us to significantly reduce shipping times and costs for our American customers, enhancing their overall experience. Their advanced logistics technology has also allowed us to seamlessly manage inventory across multiple locations, optimizing stock levels, and minimize shipping delays, particularly during peak seasons. With ShipMonk handling fulfillment services, we’ve been able to focus on core business aspects while scaling our operations confidently. Their support has been pivotal in our successful expansion, providing logistical expertise, strategic warehouse placement, and efficient fulfillment services.”
“As a large CPG that has been through several fulfillment partners in the last few years, we can finally say that we found a home. What sets ShipMonk apart from our previous providers is their approach to our relationship as a true partnership and their desire to grow and improve with us. They worked hard to assign the right people to our account, which has made all the difference. We know that our brand is in good hands.”
“Working with ShipMonk allowed us to scale faster without the headache of investing in our own warehouse and fulfillment. That allowed us to focus on other areas of the business.”
“Not having to personally fulfill our orders from our office frees up a lot of our team’s capacity to focus on higher-priority initiatives.”
“We’ve used multiple different fulfillment partners and they all sucked. There were always issues and it was always top of mind for me as a founder to check on the 3PL. ShipMonk is the first fulfillment partner I have trusted. Not having to focus on fulfillment and overseeing a 3PL has allowed me to focus and scale my business like never before. We are saving a ton of money, time, energy and effort by using ShipMonk, switching over to them was a blessing! I love ShipMonk!!”
“Using ShipMonk has enabled us to focus on the stuff that matters. We get very personalized service and great treatment in all areas of the business.”
“We love the personal customer service ShipMonk provides.”
“It was so f*ing easy. ShipMonk was the only part of the supply chain that I was able to go with Plan A. Everything else was much more difficult and we we’re always coming up with an alternative to our original plan.”
“ShipMonk has been absolutely incredible to work with! They are available 24/7 to answer questions and have bent over backwards to help make our customers happy. I couldn’t recommend them more highly.”
“ShipMonk has helped us grow in ways that would never be possible without their help. Their expertise in every step of the fulfillment process – from inventory management to packaging and shipping – has been, and continues to be, invaluable.”
“We’ve been using Shipmonk for about 2 months and outsourcing our shipping needs to them has been of great help. Their web interface is easy to use and their customer service is very quick to reply. We highly recommend them!”
“ShipMonk has been such an instrumental part in making my growing business a success. For someone who has never worked with a fulfillment center, ShipMonk really walked me through the entire process with transparency. They are responsive, timely and dedicated to making my company look good. They also understand the startup world which is a big plus. I really enjoy working the them!”
“Absolutely AMAZING service with the folks at Shipmonk. We run our business from Canada so we actually never saw the facility but believe me, we couldn’t have better partners. We actually just visited them for the first time last week and it felt like I was in my own warehouse. Awesome guys and they’ll do anything to make things right. Highly recommended and absolutely vetted.”
“Been using ShipMonk for months for our box’s fulfillment and they’ve been fantastic! Easy to set up with, happy to grow as we do, and consistently save us many hours of work every month.”
“ShipMonk has literally taken the entire burden of fulfillment off of our hands. Great service, lots of expertise and sharp pricing and it saves us hundreds if not thousands of hours a year.”
“Moving our business to Shipmonk was one of the best things we did. With Shipmonk we were able to really accelerate our growth, while still maintaining our high standards for fulfillment and customer satisfaction. Shipmonk’s team is reliable, fast-acting, and smart — we couldn’t ask for a better partner!”
“ShipMonk is starting off well! We are enjoying the experience and grateful to everyone who is taking all our phone calls!”
“ShipMonk has been a great partner for my business. They are attentive, helpful, and understand the needs of a growing eCommerce business. They are consistently making an effort to streamline processes to make it easier for the businesses they work with. BuddhiBox is looking forward to growing alongside them in the years to come.”
“I wanted to take the time to express how impressed I am with Shipmonk. Rarely do you see a CEO take the time to reach out. Additionally, the support staff has been answering all of my newbie questions with incredible patience and making me feel welcome. It’s refreshing to work with a company who actually cares what its customers think. It’s one thing to talk about great customer support in tag lines and on hold messages, but Shipmonk delivers on that promise every day. And yes you can quote me on that.”